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Salesforce: Feature Perf Degradation: Core Service

MinorStatus: resolvedStarted Resolved (3 d)2 updatesstatus.salesforce.com (opens in new tab)

Affected components: Core Service1 instance

Timeline of updates

  1. update

    At 17:30 UTC on February 26, 2026, we identified a performance degradation impacting the Change Data Capture service on the USA920 instance. Customers are experiencing delays in receiving Change Data Capture events.

    We have identified that a high volume of events have overwhelmed the event processing system, creating a backlog. We have taken action to prevent further backlog growth and initiated a restart of backend services to address communication issues that were preventing the system from clearing the backlog efficiently. The system is now actively processing the backlog.

    We’ll provide an update upon significant updates, or sooner if additional information becomes available.

  2. update

    After monitoring performance and completing health checks, the the incident was declared resolved as of 17:04 UTC on March 1, 2026. Customers should no longer be experiencing any impact.

    We apologize for how this incident affected you and your business.

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Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-02-26 17:30 UTC, resolved after 3 d, 2 update(s).

Title
Feature Perf Degradation: Core Service
Vendor
Salesforce
Date
URL
https://rewindex.com/company/salesforce/incidents/20003752

Salesforce profileRecent Salesforce incidentsAll outages on February 26, 2026Salesforce in February 2026MarkdownJSON