# Salesforce: Feature Perf Degradation: Core Service

> Salesforce status incident “Feature Perf Degradation: Core Service” on 2026-02-26: impact minor (vendor’s label), 3 d, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/salesforce/incidents/20003752
Last updated: 2026-03-01T20:38:29Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-02-26 17:30 UTC · Resolved: 2026-03-01 17:04 UTC · Duration: 3 d
- Updates: 2 · Affected components: Core Service, 1 instance
- [Vendor status page: https://status.salesforce.com/incidents/20003752](https://status.salesforce.com/incidents/20003752)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2026-02-28 03:34 UTC: At 17:30 UTC on February 26, 2026, we identified a performance degradation impacting the Change Data Capture service on the USA920 instance. Customers are experiencing delays in receiving Change Data Capture events. We have identified that a high volume of events have overwhelmed the event processing system, creating a backlog. We have taken action to prevent further backlog growth and  initiated a restart of backend services to address communication issues that were preventing the system from clearing the backlog efficiently. The system is now actively processing the backlog. We’ll provide an update upon significant updates, or sooner if additional information becomes available.
- **update** 2026-03-01 20:38 UTC: After monitoring performance and completing health checks, the the incident was declared resolved as of 17:04 UTC on March 1, 2026.  Customers should no longer be experiencing any impact. We apologize for how this incident affected you and your business.

## Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-02-26 17:30 UTC, resolved after 3 d, 2 update(s).

- Canonical URL: https://rewindex.com/company/salesforce/incidents/20003752
- Citation: Salesforce, “Feature Perf Degradation: Core Service” (2026-02-26 17:30 UTC). Archived by Rewindex: https://rewindex.com/company/salesforce/incidents/20003752 (CC BY 4.0).
- Markdown link: `[Salesforce: Feature Perf Degradation: Core Service (2026-02-26)](https://rewindex.com/company/salesforce/incidents/20003752)`


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Canonical: https://rewindex.com/company/salesforce/incidents/20003752 · Markdown: https://rewindex.com/company/salesforce/incidents/20003752.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20003752 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:40:16.633Z