Salesforce: Marketing Cloud Feature Degradation: Journey Builder
Affected components: Journey Builder246 instances
Timeline of updates
- update
At this time the configuration page of the Journey Builder product is intermittently in accessible to clients. API entires of Journey Builder are also impacted by this incident.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-18 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
a441dab23a860725…
Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Salesforce, started 2026-02-20 15:16 UTC, resolved after 1.9 h, 1 update(s).
- Title
- Marketing Cloud Feature Degradation: Journey Builder
- Vendor
- Salesforce
- Date
- URL
- https://rewindex.com/company/salesforce/incidents/20003713
Salesforce profileRecent Salesforce incidentsAll outages on February 20, 2026Salesforce in February 2026MarkdownJSON