# Salesforce: Marketing Cloud Feature Degradation: Journey Builder

> Salesforce status incident “Marketing Cloud Feature Degradation: Journey Builder” on 2026-02-20: impact minor (vendor’s label), 1.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/salesforce/incidents/20003713
Last updated: 2026-02-20T17:08:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-02-20 15:16 UTC · Resolved: 2026-02-20 17:08 UTC · Duration: 1.9 h
- Updates: 1 · Affected components: Journey Builder, 246 instances
- [Vendor status page: https://status.salesforce.com/incidents/20003713](https://status.salesforce.com/incidents/20003713)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2026-02-20 16:55 UTC: At this time the configuration page of the Journey Builder product is intermittently in accessible to clients.  API entires of Journey Builder are also impacted by this incident.

## Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-02-20 15:16 UTC, resolved after 1.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/salesforce/incidents/20003713
- Citation: Salesforce, “Marketing Cloud Feature Degradation: Journey Builder” (2026-02-20 15:16 UTC). Archived by Rewindex: https://rewindex.com/company/salesforce/incidents/20003713 (CC BY 4.0).
- Markdown link: `[Salesforce: Marketing Cloud Feature Degradation: Journey Builder (2026-02-20)](https://rewindex.com/company/salesforce/incidents/20003713)`


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Canonical: https://rewindex.com/company/salesforce/incidents/20003713 · Markdown: https://rewindex.com/company/salesforce/incidents/20003713.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20003713 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:35:59.912Z