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Salesforce: Mule Soft Performance Degradation: APIManager

MinorStatus: resolvedStarted Resolved (2.5 h)2 updatesstatus.salesforce.com (opens in new tab)

Affected components: APIManager1 instance

Timeline of updates

  1. update

    On January 27, 2026, at 16:07 UTC, we became aware of an issue impacting the MuleSoft API Manager in our GovCloud environment. As a result, customers may experience issues accessing the API Manager user interface or making configuration changes via the API. Runtime services continue to function, but may log connection errors with the Anypoint platform.

    We'll provide an update in 60 minutes or sooner if additional information becomes available.

  2. update

    As of 18:38 UTC, the issue impacting the MuleSoft API Manager in our GovCloud environment has been resolved.

    We apologize for how you and your business may have been affected by this incident. We will thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.

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Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-01-27 16:07 UTC, resolved after 2.5 h, 2 update(s).

Title
Mule Soft Performance Degradation: APIManager
Vendor
Salesforce
Date
URL
https://rewindex.com/company/salesforce/incidents/20003633

Salesforce profileRecent Salesforce incidentsAll outages on January 27, 2026Salesforce in January 2026MarkdownJSON