# Salesforce: Mule Soft Performance Degradation: APIManager

> Salesforce status incident “Mule Soft Performance Degradation: APIManager” on 2026-01-27: impact minor (vendor’s label), 2.5 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/salesforce/incidents/20003633
Last updated: 2026-01-27T19:27:05Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-01-27 16:07 UTC · Resolved: 2026-01-27 18:38 UTC · Duration: 2.5 h
- Updates: 2 · Affected components: APIManager, 1 instance
- [Vendor status page: https://status.salesforce.com/incidents/20003633](https://status.salesforce.com/incidents/20003633)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2026-01-27 18:44 UTC: On January 27, 2026, at 16:07 UTC, we became aware of an issue impacting the MuleSoft API Manager in our GovCloud environment. As a result, customers may experience issues accessing the API Manager user interface or making configuration changes via the API. Runtime services continue to function, but may log connection errors with the Anypoint platform. We'll provide an update in 60 minutes or sooner if additional information becomes available.
- **update** 2026-01-27 19:27 UTC: As of 18:38 UTC, the issue impacting the MuleSoft API Manager in our GovCloud environment has been resolved. We apologize for how you and your business may have been affected by this incident. We will thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.

## Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-01-27 16:07 UTC, resolved after 2.5 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/salesforce/incidents/20003633
- Citation: Salesforce, “Mule Soft Performance Degradation: APIManager” (2026-01-27 16:07 UTC). Archived by Rewindex: https://rewindex.com/company/salesforce/incidents/20003633 (CC BY 4.0).
- Markdown link: `[Salesforce: Mule Soft Performance Degradation: APIManager (2026-01-27)](https://rewindex.com/company/salesforce/incidents/20003633)`


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Canonical: https://rewindex.com/company/salesforce/incidents/20003633 · Markdown: https://rewindex.com/company/salesforce/incidents/20003633.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20003633 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:05:37.952Z