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Salesforce: Feature Perf Degradation: SLASService US-East-1

MinorStatus: resolvedStarted Resolved (8.2 h)2 updatesstatus.salesforce.com (opens in new tab)

Affected components: SLASService US-East-11 instance

Timeline of updates

  1. update

    A subset of Commerce Cloud customers in the US East 1 are experiencing an issue that is affecting their users ability to places orders. . A recent deployment is believed to have triggered the issue. We're initiating a rollback to restore service and will continue to monitor for stability.

    We’ll provide an update in 30 minutes or sooner if additional information becomes available.

  2. update

    The rollback is complete and service has been restored. Customers are no longer affected by the issue.

    We apologize for how you and your business may have been affected by this incident.

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Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-01-15 02:40 UTC, resolved after 8.2 h, 2 update(s).

Title
Feature Perf Degradation: SLASService US-East-1
Vendor
Salesforce
Date
URL
https://rewindex.com/company/salesforce/incidents/20003593

Salesforce profileRecent Salesforce incidentsAll outages on January 15, 2026Salesforce in January 2026MarkdownJSON