# Salesforce: Feature Perf Degradation: SLASService US-East-1

> Salesforce status incident “Feature Perf Degradation: SLASService US-East-1” on 2026-01-15: impact minor (vendor’s label), 8.2 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/salesforce/incidents/20003593
Last updated: 2026-01-15T11:14:33Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-01-15 02:40 UTC · Resolved: 2026-01-15 10:51 UTC · Duration: 8.2 h
- Updates: 2 · Affected components: SLASService US-East-1, 1 instance
- [Vendor status page: https://status.salesforce.com/incidents/20003593](https://status.salesforce.com/incidents/20003593)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2026-01-15 11:10 UTC: A subset of Commerce Cloud customers in the US East 1 are experiencing an issue that is affecting their users ability to places orders. . A recent deployment is believed to have triggered the issue. We're initiating a rollback to restore service and will continue to monitor for stability. We’ll provide an update in 30 minutes or sooner if additional information becomes available.
- **update** 2026-01-15 11:14 UTC: The rollback is complete and service has been restored. Customers are no longer affected by the issue. We apologize for how you and your business may have been affected by this incident.

## Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-01-15 02:40 UTC, resolved after 8.2 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/salesforce/incidents/20003593
- Citation: Salesforce, “Feature Perf Degradation: SLASService US-East-1” (2026-01-15 02:40 UTC). Archived by Rewindex: https://rewindex.com/company/salesforce/incidents/20003593 (CC BY 4.0).
- Markdown link: `[Salesforce: Feature Perf Degradation: SLASService US-East-1 (2026-01-15)](https://rewindex.com/company/salesforce/incidents/20003593)`


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Canonical: https://rewindex.com/company/salesforce/incidents/20003593 · Markdown: https://rewindex.com/company/salesforce/incidents/20003593.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20003593 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:56:47.315Z