Salesforce: Agentforce Performance Degradation: Agentforce
Affected components: Agentforce1 instance
Timeline of updates
- update
The Technology team investigated a performance degradation impacting Agentforce Employee Agent on multiple instances when selecting the "GeneralCRM" topic in the Agentforce Employee Agent. https://status.salesforce.com/incidents/20003350 (opens in new tab)
The Technology team has confirmed that the fix has been successfully deployed, performance has been validated, and the service is now operational.
We apologize for any impact this incident may have had on you and your business.
Archive proof
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How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-18 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
6e366abbd0c03ee7…
Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Salesforce, started 2025-10-11 03:45 UTC, resolved after 3 d, 1 update(s).
- Title
- Agentforce Performance Degradation: Agentforce
- Vendor
- Salesforce
- Date
- URL
- https://rewindex.com/company/salesforce/incidents/20003352
Salesforce profileRecent Salesforce incidentsAll outages on October 11, 2025Salesforce in October 2025MarkdownJSON