# Salesforce: Agentforce Performance Degradation: Agentforce

> Salesforce status incident “Agentforce Performance Degradation: Agentforce” on 2025-10-11: impact minor (vendor’s label), 3 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/salesforce/incidents/20003352
Last updated: 2025-10-14T03:42:03Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-10-11 03:45 UTC · Resolved: 2025-10-13 21:58 UTC · Duration: 3 d
- Updates: 1 · Affected components: Agentforce, 1 instance
- [Vendor status page: https://status.salesforce.com/incidents/20003352](https://status.salesforce.com/incidents/20003352)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2025-10-14 03:42 UTC: The Technology team investigated a performance degradation impacting Agentforce Employee Agent on multiple instances when selecting the "GeneralCRM" topic in the Agentforce Employee Agent. https://status.salesforce.com/incidents/20003350 The Technology team has confirmed that the fix has been successfully deployed, performance has been validated, and the service is now operational. We apologize for any impact this incident may have had on you and your business.

## Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2025-10-11 03:45 UTC, resolved after 3 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/salesforce/incidents/20003352
- Citation: Salesforce, “Agentforce Performance Degradation: Agentforce” (2025-10-11 03:45 UTC). Archived by Rewindex: https://rewindex.com/company/salesforce/incidents/20003352 (CC BY 4.0).
- Markdown link: `[Salesforce: Agentforce Performance Degradation: Agentforce (2025-10-11)](https://rewindex.com/company/salesforce/incidents/20003352)`


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Canonical: https://rewindex.com/company/salesforce/incidents/20003352 · Markdown: https://rewindex.com/company/salesforce/incidents/20003352.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20003352 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:51:13.020Z