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Salesforce: Performance Degradation: Core Service

MinorStatus: resolvedStarted Resolved (7.9 h)2 updatesstatus.salesforce.com (opens in new tab)

Affected components: Core Service1 instance

Timeline of updates

  1. update

    We are closing this Trust post as it is a duplicate. For more updates, please follow this Trust link: https://status.salesforce.com/incidents/20003330 (opens in new tab). Customers may be experiencing slowness or congestion with email services. We have identified the cause of the issue and are proceeding with mitigation steps. We apologise for any inconvenience caused to customers.

    We’ll provide an update in 60 minutes or as more information becomes available.

  2. update

    The Salesforce Technology team has completed its investigation and determined that the listed instances and services remained healthy and did not experience impact during the times outlined. We apologize for any inconvenience caused by the false positive notification, and we will undertake a full investigation as we look to improve our impact alerting and assessment configurations.

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Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2025-10-08 17:32 UTC, resolved after 7.9 h, 2 update(s).

Title
Performance Degradation: Core Service
Vendor
Salesforce
Date
URL
https://rewindex.com/company/salesforce/incidents/20003329

Salesforce profileRecent Salesforce incidentsAll outages on October 8, 2025Salesforce in October 2025MarkdownJSON