# Salesforce: Performance Degradation: Core Service

> Salesforce status incident “Performance Degradation: Core Service” on 2025-10-08: impact minor (vendor’s label), 7.9 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/salesforce/incidents/20003329
Last updated: 2025-10-09T01:28:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-10-08 17:32 UTC · Resolved: 2025-10-09 01:28 UTC · Duration: 7.9 h
- Updates: 2 · Affected components: Core Service, 1 instance
- [Vendor status page: https://status.salesforce.com/incidents/20003329](https://status.salesforce.com/incidents/20003329)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2025-10-09 01:08 UTC: We are closing this Trust post as it is a duplicate. For more updates, please follow this Trust link: https://status.salesforce.com/incidents/20003330. Customers may be experiencing slowness or congestion with email services. We have identified the cause of the issue and are proceeding with mitigation steps. We apologise for any inconvenience caused to customers. We’ll provide an update in 60 minutes or as more information becomes available.
- **update** 2025-10-09 01:26 UTC: The Salesforce Technology team has completed its investigation and determined that the listed instances and services remained healthy and did not experience impact during the times outlined. We apologize for any inconvenience caused by the false positive notification, and we will undertake a full investigation as we look to improve our impact alerting and assessment configurations.

## Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2025-10-08 17:32 UTC, resolved after 7.9 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/salesforce/incidents/20003329
- Citation: Salesforce, “Performance Degradation: Core Service” (2025-10-08 17:32 UTC). Archived by Rewindex: https://rewindex.com/company/salesforce/incidents/20003329 (CC BY 4.0).
- Markdown link: `[Salesforce: Performance Degradation: Core Service (2025-10-08)](https://rewindex.com/company/salesforce/incidents/20003329)`


---
Canonical: https://rewindex.com/company/salesforce/incidents/20003329 · Markdown: https://rewindex.com/company/salesforce/incidents/20003329.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20003329 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:15:27.263Z