Salesforce: Feature Service Disruption: Core Service
Affected components: Core Service1 instance
Timeline of updates
- update
We identified an issue affecting a subset of customers using Einstein Activity Capture (EAC) with email integration disabled, which caused failures in sending outbound emails. The issue was resolved after a fix was deployed to the impacted instance.
For a detailed timeline and further information, please refer to the Trust post: http://sfdc.co/TUVzR (opens in new tab)
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-18 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
8ba07c778bf1ec43…
Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Salesforce, started 2025-10-06 06:21 UTC, resolved after 27 h, 1 update(s).
- Title
- Feature Service Disruption: Core Service
- Vendor
- Salesforce
- Date
- URL
- https://rewindex.com/company/salesforce/incidents/20003322
Salesforce profileRecent Salesforce incidentsAll outages on October 6, 2025Salesforce in October 2025MarkdownJSON