# Salesforce: Feature Service Disruption: Core Service

> Salesforce status incident “Feature Service Disruption: Core Service” on 2025-10-06: impact minor (vendor’s label), 27 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/salesforce/incidents/20003322
Last updated: 2025-10-07T12:12:34Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-10-06 06:21 UTC · Resolved: 2025-10-07 09:48 UTC · Duration: 27 h
- Updates: 1 · Affected components: Core Service, 1 instance
- [Vendor status page: https://status.salesforce.com/incidents/20003322](https://status.salesforce.com/incidents/20003322)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2025-10-07 12:12 UTC: We identified an issue affecting a subset of customers using Einstein Activity Capture (EAC) with email integration disabled, which caused failures in sending outbound emails. The issue was resolved after a fix was deployed to the impacted instance. For a detailed timeline and further information, please refer to the Trust post: http://sfdc.co/TUVzR

## Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2025-10-06 06:21 UTC, resolved after 27 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/salesforce/incidents/20003322
- Citation: Salesforce, “Feature Service Disruption: Core Service” (2025-10-06 06:21 UTC). Archived by Rewindex: https://rewindex.com/company/salesforce/incidents/20003322 (CC BY 4.0).
- Markdown link: `[Salesforce: Feature Service Disruption: Core Service (2025-10-06)](https://rewindex.com/company/salesforce/incidents/20003322)`


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Canonical: https://rewindex.com/company/salesforce/incidents/20003322 · Markdown: https://rewindex.com/company/salesforce/incidents/20003322.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20003322 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:05:39.233Z