Salesforce: Performance Degradation: Salesforce Unified Messaging, Core Service, Live Agent
Affected components: Core ServiceLive AgentSalesforce Unified Messaging1 instance
Timeline of updates
The vendor published no update text for this incident.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-18 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
1118ef3067971add…
Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Salesforce, started 2025-08-25 00:15 UTC, resolved after 35 h, 0 update(s).
- Title
- Performance Degradation: Salesforce Unified Messaging, Core Service, Live Agent
- Vendor
- Salesforce
- Date
- URL
- https://rewindex.com/company/salesforce/incidents/20003185
Salesforce profileRecent Salesforce incidentsAll outages on August 25, 2025Salesforce in August 2025MarkdownJSON