# Salesforce: Performance Degradation: Salesforce Unified Messaging, Core Service, Live Agent

> Salesforce status incident “Performance Degradation: Salesforce Unified Messaging, Core Service, Live Agent” on 2025-08-25: impact minor (vendor’s label), 35 h, 0 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/salesforce/incidents/20003185
Last updated: 2025-08-26T11:40:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-08-25 00:15 UTC · Resolved: 2025-08-26 11:40 UTC · Duration: 35 h
- Updates: 0 · Affected components: Core Service, Live Agent, Salesforce Unified Messaging, 1 instance
- [Vendor status page: https://status.salesforce.com/incidents/20003185](https://status.salesforce.com/incidents/20003185)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

_No update text published._

## Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2025-08-25 00:15 UTC, resolved after 35 h, 0 update(s).

- Canonical URL: https://rewindex.com/company/salesforce/incidents/20003185
- Citation: Salesforce, “Performance Degradation: Salesforce Unified Messaging, Core Service, Live Agent” (2025-08-25 00:15 UTC). Archived by Rewindex: https://rewindex.com/company/salesforce/incidents/20003185 (CC BY 4.0).
- Markdown link: `[Salesforce: Performance Degradation: Salesforce Unified Messaging, Core Service, Live Agent (2025-08-25)](https://rewindex.com/company/salesforce/incidents/20003185)`


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Canonical: https://rewindex.com/company/salesforce/incidents/20003185 · Markdown: https://rewindex.com/company/salesforce/incidents/20003185.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20003185 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:40:45.170Z