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Salesforce: Performance Degradation: Analytics, Core Service

MinorStatus: resolvedStarted Resolved (15 h)1 updatestatus.salesforce.com (opens in new tab)

Affected components: AnalyticsCore Service1 instance

Timeline of updates

  1. update

    Upon further investigation, the Salesforce Technology team has determined that the start time of impact is different than initially understood. We have now revised the start time of the Trust post to more accurately reflect the time customers may have begun to experience impact. We apologize for any confusion caused by this.

    At 09:18 UTC on August 24, 2025, the Salesforce Technology team began receiving alerts indicating that the CRM Analytics service is intermittently unavailable for customers. The team has identified the root cause and is performing the necessary steps to remediate. Some CRM Analytics customers might be unable to use the analytics functionality due to failing recipes. Remediation efforts are currently in progress, and an update will be provided upon completion.

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Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2025-08-24 09:18 UTC, resolved after 15 h, 1 update(s).

Title
Performance Degradation: Analytics, Core Service
Vendor
Salesforce
Date
URL
https://rewindex.com/company/salesforce/incidents/20003179

Salesforce profileRecent Salesforce incidentsAll outages on August 24, 2025Salesforce in August 2025MarkdownJSON