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Runway: Issues with Nano Banana Pro generations

Impact: majorStatus: resolvedStarted Resolved (2.3 h)2 updatesSource: stspg.io (opens in new tab)
Summary

Runway reported a major incident with increased failure rates for Nano Banana Pro generations affecting App, Backend, and Public API. It started at 2026-02-10 13:26 UTC and was marked resolved at 2026-02-10 15:46 UTC, lasting 2 h 20 min, although the final update still said investigation was ongoing; no cause or fix was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: AppBackendPublic API

Timeline of updates

  1. investigating

    We're seeing an increased failure rate of Nano Banana Pro generations. We'll provide an update as soon as the issue is resolved.

  2. resolved

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Runway profile · Recent Runway incidents · Markdown · JSON