Runway: Elevated API errors are impacting billing features for newly registered users
Timeline of updates
- resolved
We've resolved the billing issue some users experienced as a result of this incident. Billing operations should be behaving normally for all users now.
From Runway’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.runwayml.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Runway, started 2022-10-20 16:53 UTC, resolved after 27 min, 1 update(s).
- Title
- Elevated API errors are impacting billing features for newly registered users
- Vendor
- Runway
- Date
- URL
- https://rewindex.com/company/runway/incidents/q3gzw9nfs77b
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