Runway: We are aware of issues affecting video generation with Veo 3.1
Affected components: AppBackendPublic API
Timeline of updates
- investigating
We are experiencing elevated failure rates for Veo 3.1 video generation. We are investigating with our infrastructure provider
- resolved
Veo 3.1 error rates have returned to normal levels.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
40f88beec5c349c9…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Runway, started 2026-05-25 12:17 UTC, resolved after 2.8 h, 2 update(s).
- Title
- We are aware of issues affecting video generation with Veo 3.1
- Vendor
- Runway
- Date
- URL
- https://rewindex.com/company/runway/incidents/llt0t4v1fw4q
Runway profileRecent Runway incidentsAll outages on May 25, 2026Runway in May 2026MarkdownJSON