RevenueCat: Incorrect Updated At Timestamps on New Customers and Active Users Overview Tiles
Timeline of updates
- resolved
From ~12/21/22 to 12/27/22, the New Customers and Active Users tiles on the overview page of the dashboard displayed an incorrect updated at tool tip value. The values during this time range were up to date, but the updated at tool tip remained stuck on 12/21/22. The issue has been fixed and the tool tips now show the correct timestamps.
From RevenueCat’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.revenuecat.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by RevenueCat, started 2022-12-26 16:00 UTC, resolved after 0 min, 1 update(s).
- Title
- Incorrect Updated At Timestamps on New Customers and Active Users Overview Tiles
- Vendor
- RevenueCat
- Date
- URL
- https://rewindex.com/company/revenuecat/incidents/8227dc8yxhys
RevenueCat profileRecent RevenueCat incidentsAll outages on December 26, 2022RevenueCat in December 2022MarkdownJSON