rewindex

CompaniesRetell AIIncidents

Retell AI: End to End Calling Issue

MajorStatus: resolvedStarted Resolved (18 min)1 updatestatus.retellai.com (opens in new tab)

Timeline of updates

  1. resolved

    End to end calling was down because an API upgrade broke websocket's config in Retell backend.

From Retell AI’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.retellai.com (opens in new tab).

Cite this

Status incident (vendor impact label: major) posted by Retell AI, started 2024-04-24 03:04 UTC, resolved after 18 min, 1 update(s).

Title
End to End Calling Issue
Vendor
Retell AI
Date
URL
https://rewindex.com/company/retell-ai/incidents/xlq2c8qc3vyg

Retell AI profileRecent Retell AI incidentsAll outages on April 24, 2024Retell AI in April 2024MarkdownJSON