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Retell AI: Platform voice Grace and Nico not working

MinorStatus: resolvedStarted Resolved (9.2 h)2 updatesstspg.io (opens in new tab)

Affected components: End to End Calling - Phone CallPhone CallEnd to End Calling - Web CallWeb Call

Timeline of updates

  1. investigating

    The platform voice, Grace and Nico, are not working

  2. resolved

    The issue is resolved now

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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