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Retell AI: Inbound Call Not Picked Up

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestatus.retellai.com (opens in new tab)

Timeline of updates

  1. resolved

    From 12:50pm to 1:24pm, we experienced outage in inbound calling due to an issue that dropped the telephony signals. The issue has been resolved, and we've added relevant signals to our testing suites to prevent it from happening again.

From Retell AI’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.retellai.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Retell AI, started 2024-09-25 00:07 UTC, resolved after 0 min, 1 update(s).

Title
Inbound Call Not Picked Up
Vendor
Retell AI
Date
URL
https://rewindex.com/company/retell-ai/incidents/cwykgqypbq05

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