# Retell AI: Inbound Call Not Picked Up

> Retell AI status incident “Inbound Call Not Picked Up” on 2024-09-25: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/retell-ai/incidents/cwykgqypbq05
Last updated: 2024-09-25T00:07:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-09-25 00:07 UTC · Resolved: 2024-09-25 00:07 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.retellai.com/incidents/cwykgqypbq05](https://status.retellai.com/incidents/cwykgqypbq05)
- [Company: Retell AI](https://rewindex.com/company/retell-ai.md)

## Timeline of updates

- **resolved** 2024-09-25 00:07 UTC: From 12:50pm to 1:24pm, we experienced outage in inbound calling due to an issue that dropped the telephony signals. The issue has been resolved, and we've added relevant signals to our testing suites to prevent it from happening again.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Retell AI, started 2024-09-25 00:07 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/retell-ai/incidents/cwykgqypbq05
- Citation: Retell AI, “Inbound Call Not Picked Up” (2024-09-25 00:07 UTC). Archived by Rewindex: https://rewindex.com/company/retell-ai/incidents/cwykgqypbq05 (CC BY 4.0).
- Markdown link: `[Retell AI: Inbound Call Not Picked Up (2024-09-25)](https://rewindex.com/company/retell-ai/incidents/cwykgqypbq05)`


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Canonical: https://rewindex.com/company/retell-ai/incidents/cwykgqypbq05 · Markdown: https://rewindex.com/company/retell-ai/incidents/cwykgqypbq05.md · JSON: https://rewindex.com/api/v1/companies/retell-ai/incidents/cwykgqypbq05 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:39:01.488Z