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Retell AI: Intermittent Call Connection Failures

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestspg.io (opens in new tab)

Affected components: End to End Calling - Phone CallPhone Call

Timeline of updates

  1. resolved

    From 11:10 AM – 11:34 AM PST, we observed that inbound calls were experiencing connection issues and timeouts. We have identified the issue as being caused by a brief outage with our telephony provider. The issue has since been resolved and all services are operating normally.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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