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Retell AI: Transfer Phone Number and Custom Tool Issues

No impact listedStatus: resolvedStarted Resolved (0 min)1 updatestspg.io (opens in new tab)

Affected components: End to End Calling - TelephonyPhone Call

Timeline of updates

  1. resolved

    We have identified and fixed issues affecting transfer phone number with static number and missing call objects in custom tool invocations. Both issues have been fully resolved after 1 hour and 20 minutes of downtime.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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