Retell AI: Retell Telnyx Outage
Timeline of updates
- resolved
Telnyx temporarily banned our account at 8:15 AM PDT 03/31/2025 due to a scammer being reported on the platform, which triggered a traceback event. We’ve implemented KYC measures along with several detection protocols, and have reported all remediation steps to Telnyx. The ban has since been lifted on 9.30 AM. We’ll continue to monitor the situation closely.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).