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Retell AI: Conversation Flow agent potentially stay silent after function node

No impact listedStatus: resolvedStarted Resolved (-339 min)1 updatestspg.io (opens in new tab)

Timeline of updates

  1. resolved

    3am: a culprit release was deployed, leading to some of the conversation flow agents stay silent after a function. It happens when a function and response is happening at same time, and is due to a message order issue before feeding to LLM. 8am: a fix is being deployed 8:30am: fix is fully deployed

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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