# Retell AI: Conversation Flow agent potentially stay silent after function node

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-07-14 15:38 UTC · Resolved: 2025-07-14 10:00 UTC · Duration: -339 min
- Updates: 1
- [Vendor status page: https://stspg.io/2bpkv3hr2dmb](https://stspg.io/2bpkv3hr2dmb)
- [Company: Retell AI](https://rewindex.com/company/retell-ai.md)

## Timeline of updates

- **resolved** 2025-07-14 10:00 UTC: 3am: a culprit release was deployed, leading to some of the conversation flow agents stay silent after a function. It happens when a function and response is happening at same time, and is due to a message order issue before feeding to LLM. 8am: a fix is being deployed 8:30am: fix is fully deployed


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Canonical: https://rewindex.com/company/retell-ai/incidents/44lgv6xgkhf5 · Markdown: https://rewindex.com/company/retell-ai/incidents/44lgv6xgkhf5.md · JSON: https://rewindex.com/api/v1/companies/retell-ai/incidents/44lgv6xgkhf5 · Generated 2026-10-20T00:07:42.611Z