Redis: Database Metrics Status Issue
Timeline of updates
- update
➡️ Investigating — We are currently investigating an issue affecting metric collection on the Database Metrics tab or any related API requests.
- update
➡️ Identified — We've identified an issue currently impacting the Metrics tab in the Redis Cloud admin console. Users may experience delays in viewing database metrics.
Our team is actively working on a fix and will provide updates as they become available.There is no impact on database connectivity or performance.
If you have any questions, please reach out to us at: support.redis.com
- update
➡️ Resolved — This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.redis.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Redis, started 2026-01-06 16:36 UTC, resolved after 3.8 h, 3 update(s).
- Title
- Database Metrics Status Issue
- Vendor
- Redis
- Date
- URL
- https://rewindex.com/company/redis/incidents/c66f3f51-ca9c-4a7a-8a38-88b819bb1cd0
Redis profileRecent Redis incidentsAll outages on January 6, 2026Redis in January 2026MarkdownJSON