# Redis: Database Metrics Status Issue

> Redis status incident “Database Metrics Status Issue” on 2026-01-06: impact minor (vendor’s label), 3.8 h, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/redis/incidents/c66f3f51-ca9c-4a7a-8a38-88b819bb1cd0
Last updated: 2026-01-06T20:25:06Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-01-06 16:36 UTC · Resolved: 2026-01-06 20:25 UTC · Duration: 3.8 h
- Updates: 3
- [Vendor status page: https://status.redis.io/incidents/c66f3f51-ca9c-4a7a-8a38-88b819bb1cd0](https://status.redis.io/incidents/c66f3f51-ca9c-4a7a-8a38-88b819bb1cd0)
- [Company: Redis](https://rewindex.com/company/redis.md)

## Timeline of updates

- **update** 2026-01-06 16:36 UTC: ➡️ Investigating — We are currently investigating an issue affecting metric collection on the Database Metrics tab or any related API requests.
- **update** 2026-01-06 18:39 UTC: ➡️ Identified — We've identified an issue currently impacting the Metrics tab in the Redis Cloud admin console. Users may experience delays in viewing database metrics. Our team is actively working on a fix and will provide updates as they become available. There is no impact on database connectivity or performance. If you have any questions, please reach out to us at: support.redis.com
- **update** 2026-01-06 20:25 UTC: ➡️ Resolved — This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Redis, started 2026-01-06 16:36 UTC, resolved after 3.8 h, 3 update(s).

- Canonical URL: https://rewindex.com/company/redis/incidents/c66f3f51-ca9c-4a7a-8a38-88b819bb1cd0
- Citation: Redis, “Database Metrics Status Issue” (2026-01-06 16:36 UTC). Archived by Rewindex: https://rewindex.com/company/redis/incidents/c66f3f51-ca9c-4a7a-8a38-88b819bb1cd0 (CC BY 4.0).
- Markdown link: `[Redis: Database Metrics Status Issue (2026-01-06)](https://rewindex.com/company/redis/incidents/c66f3f51-ca9c-4a7a-8a38-88b819bb1cd0)`


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Canonical: https://rewindex.com/company/redis/incidents/c66f3f51-ca9c-4a7a-8a38-88b819bb1cd0 · Markdown: https://rewindex.com/company/redis/incidents/c66f3f51-ca9c-4a7a-8a38-88b819bb1cd0.md · JSON: https://rewindex.com/api/v1/companies/redis/incidents/c66f3f51-ca9c-4a7a-8a38-88b819bb1cd0 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:39:00.078Z