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CompaniesRedisIncidents

Redis: Redis Cloud - Temporary connectivity issues to Admin console

MinorStatus: resolvedStarted Resolved (4.8 h)5 updatesstatus.redis.io (opens in new tab)

Affected components: Admin Console

Timeline of updates

  1. identified

    We’re currently investigating issues with connecting to Redis Cloud admin console (cloud.redis.io).
    We will provide an update shortly.
    Your database’s connectivity is not affected. Until this event is fully mitigated, please submit any support requests via support@redis.com. We appreciate your patience.

  2. identified

    -We are continuing to investigate issues with connecting to the Redis Cloud admin console (cloud.redis.io).

    -Your database’s connectivity is not affected, but you may be unable to access Redis Cloud Console.  Additionally, the REST API and Terraform transactions may be affected.

    -Until this event is fully mitigated, please submit any support requests via support@redis.com.

  3. identified

    -We have identified the issues with connecting to the Redis Cloud admin console (cloud.redis.io) and are currently in the process of deploying corrective measures. We are actively working to restore full access as quickly as possible.

    -Your database’s connectivity is not affected, but you may be unable to access Redis Cloud Console. Additionally, the REST API and Terraform transactions may be affected.

    -Until this event is fully mitigated, please submit any support requests via support@redis.com.

  4. resolved

    The issue has been fully resolved. Should you encounter any remaining issues, please contact our support team via our Support Portal(https://support.redislabs.com/hc/en-us/requests/new (opens in new tab)). Thank you for your patience.

  5. resolved

    Incident is Resolved

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Impact, status and times are the vendor’s own, as last archived. View on status.redis.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Redis, started 2026-04-01 14:32 UTC, resolved after 4.8 h, 5 update(s).

Title
Redis Cloud - Temporary connectivity issues to Admin console
Vendor
Redis
Date
URL
https://rewindex.com/company/redis/incidents/c47baab1-b0ce-418f-9307-ce9d1baf3eae

Redis profileRecent Redis incidentsAll outages on April 1, 2026Redis in April 2026MarkdownJSON