# Redis: Redis Cloud - Temporary connectivity issues to Admin console

> Redis status incident “Redis Cloud - Temporary connectivity issues to Admin console” on 2026-04-01: impact minor (vendor’s label), 4.8 h, 5 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/redis/incidents/c47baab1-b0ce-418f-9307-ce9d1baf3eae
Last updated: 2026-04-01T19:20:40Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-04-01 14:32 UTC · Resolved: 2026-04-01 19:20 UTC · Duration: 4.8 h
- Updates: 5 · Affected components: Admin Console
- [Vendor status page: https://status.redis.io/incidents/c47baab1-b0ce-418f-9307-ce9d1baf3eae](https://status.redis.io/incidents/c47baab1-b0ce-418f-9307-ce9d1baf3eae)
- [Company: Redis](https://rewindex.com/company/redis.md)

## Timeline of updates

- **identified** 2026-04-01 14:33 UTC: We’re currently investigating issues with connecting to Redis Cloud admin console (cloud.redis.io). We will provide an update shortly. Your database’s connectivity is not affected. Until this event is fully mitigated, please submit any support requests via support@redis.com. We appreciate your patience.
- **identified** 2026-04-01 16:02 UTC: -We are continuing to investigate issues with connecting to the Redis Cloud admin console (cloud.redis.io). -Your database’s connectivity is not affected, but you may be unable to access Redis Cloud Console.  Additionally, the REST API and Terraform transactions may be affected. -Until this event is fully mitigated, please submit any support requests via support@redis.com.
- **identified** 2026-04-01 18:31 UTC: -We have identified the issues with connecting to the Redis Cloud admin console (cloud.redis.io) and are currently in the process of deploying corrective measures. We are actively working to restore full access as quickly as possible. -Your database’s connectivity is not affected, but you may be unable to access Redis Cloud Console.  Additionally, the REST API and Terraform transactions may be affected. -Until this event is fully mitigated, please submit any support requests via support@redis.com.
- **resolved** 2026-04-01 19:11 UTC: The issue has been fully resolved. Should you encounter any remaining issues, please contact our support team via our Support Portal(https://support.redislabs.com/hc/en-us/requests/new). Thank you for your patience.
- **resolved** 2026-04-01 19:11 UTC: Incident is Resolved

## Cite this

Status incident (vendor impact label: minor) posted by Redis, started 2026-04-01 14:32 UTC, resolved after 4.8 h, 5 update(s).

- Canonical URL: https://rewindex.com/company/redis/incidents/c47baab1-b0ce-418f-9307-ce9d1baf3eae
- Citation: Redis, “Redis Cloud - Temporary connectivity issues to Admin console” (2026-04-01 14:32 UTC). Archived by Rewindex: https://rewindex.com/company/redis/incidents/c47baab1-b0ce-418f-9307-ce9d1baf3eae (CC BY 4.0).
- Markdown link: `[Redis: Redis Cloud - Temporary connectivity issues to Admin console (2026-04-01)](https://rewindex.com/company/redis/incidents/c47baab1-b0ce-418f-9307-ce9d1baf3eae)`


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Canonical: https://rewindex.com/company/redis/incidents/c47baab1-b0ce-418f-9307-ce9d1baf3eae · Markdown: https://rewindex.com/company/redis/incidents/c47baab1-b0ce-418f-9307-ce9d1baf3eae.md · JSON: https://rewindex.com/api/v1/companies/redis/incidents/c47baab1-b0ce-418f-9307-ce9d1baf3eae · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:45:12.992Z