Redis: Connectivity issue on C293
Timeline of updates
- resolved
We are experiencing an instance failure. This may affect resources that have the following pattern in their endpoint: C293
- resolved
We have identified an issue with one of our upstream cloud service providers affecting the EU-Central-1 region. We are actively working with our provider to resolve the issue and will share updates as progress is made.
For questions or assistance, please contact support@redis.com. - resolved
We continue to work on the recovery process post CSP issues within the EU Region affecting C293. We will provide continued updates as we recover the environment.
For questions or assistance, please contact support@redis.com
- resolved
The connections issues affecting some resources with the following pattern in their endpoint: C293 have been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.redis.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Redis, started 2026-07-15 22:33 UTC, resolved after 5.0 h, 4 update(s).
- Title
- Connectivity issue on C293
- Vendor
- Redis
- Date
- URL
- https://rewindex.com/company/redis/incidents/62fa828d-0161-4940-86a9-56a52efa9fe9
Redis profileRecent Redis incidentsAll outages on July 15, 2026Redis in July 2026MarkdownJSON