Companies/Red Hat (incl. Quay.io)/Incidents

Red Hat (incl. Quay.io): sso.redhat.com Offline Token Issue

Affected components: access.redhat.com - SSO AuthenticationSSO Authenticationaccess.redhat.com - Subscription Management APISubscription Management APIcloud.redhat.com - SSO AuthenticationSSO Authenticationconsole.redhat.com - OpenShift Cluster ManagerOpenShift Cluster Manager

Timeline of updates

1. investigating2026-08-12 13:12 UTC

   We are aware of an issue with Offline Tokens on sso.redhat.com that may impact ROSA, OCM, Ansible Automation Hub, and RHSM API.

2. resolved2026-08-12 16:11 UTC

   The incident has been mitigated . Our the team will continue working on the root cause analysis (RCA).

Changes Rewindex caught on this incident

• Aug 12Major incident: sso.redhat.com Offline Token Issue

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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