# Red Hat (incl. Quay.io): sso.redhat.com Offline Token Issue

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-08-12 13:12 UTC · Resolved: 2026-08-12 16:11 UTC · Duration: 3.0 h
- Updates: 2 · Affected components: access.redhat.com - SSO Authentication, SSO Authentication, access.redhat.com - Subscription Management API, Subscription Management API, cloud.redhat.com - SSO Authentication, SSO Authentication, console.redhat.com - OpenShift Cluster Manager, OpenShift Cluster Manager
- [Vendor status page: https://stspg.io/zf6rk0mc5r6w](https://stspg.io/zf6rk0mc5r6w)
- [Company: Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md)

## Timeline of updates

- **investigating** 2026-08-12 13:12 UTC: We are aware of an issue with Offline Tokens on sso.redhat.com that may impact ROSA, OCM, Ansible Automation Hub, and RHSM API.
- **resolved** 2026-08-12 16:11 UTC: The incident has been mitigated . Our the team will continue working on the root cause analysis (RCA).

## Rewindex changes for this incident

- 2026-08-12 13:12 UTC: [Major incident: sso.redhat.com Offline Token Issue](https://rewindex.com/change/i61f66e5cfea05b.md)


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Canonical: https://rewindex.com/company/red-hat/incidents/zxx6ktwrcjnq · Markdown: https://rewindex.com/company/red-hat/incidents/zxx6ktwrcjnq.md · JSON: https://rewindex.com/api/v1/companies/red-hat/incidents/zxx6ktwrcjnq · Generated 2026-10-19T23:37:25.846Z