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Red Hat (incl. Quay.io): Subscription threshold exceeded notifications for non-Pay as you go products are showing misleading values

No impact listedStatus: resolvedStarted Resolved (13 d)3 updatesstspg.io (opens in new tab)

Affected components: console.redhat.com - Subscription WatchSubscription Watch

Timeline of updates

  1. identified

    Backend service responsible of checking over usage condition is processing the wrong data for non-PAYGO products. This is leading to unexpected subscription threshold exceeded notifications with misleading values.

  2. identified

    We want customers to know that the notifications capability within Subscription Watch is currently turned off due to over usage notifications being sent out in error. Jira issue is https://redhat.atlassian.net/browse/SWATCH-4870

  3. resolved

    The notifications for non-payg should work correctly.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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