# Red Hat (incl. Quay.io): Subscription threshold exceeded notifications for non-Pay as you go products are showing misleading values

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-04-03 14:04 UTC · Resolved: 2026-04-16 14:33 UTC · Duration: 13 d
- Updates: 3 · Affected components: console.redhat.com - Subscription Watch, Subscription Watch
- [Vendor status page: https://stspg.io/4q6n76fwl0b8](https://stspg.io/4q6n76fwl0b8)
- [Company: Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md)

## Timeline of updates

- **identified** 2026-04-03 14:04 UTC: Backend service responsible of checking over usage condition is processing the wrong data for non-PAYGO products. This is leading to unexpected subscription threshold exceeded notifications with misleading values.
- **identified** 2026-04-03 14:34 UTC: We want customers to know that the notifications capability within Subscription Watch is currently turned off due to over usage notifications being sent out in error. Jira issue is https://redhat.atlassian.net/browse/SWATCH-4870
- **resolved** 2026-04-16 14:33 UTC: The notifications for non-payg should work correctly.


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Canonical: https://rewindex.com/company/red-hat/incidents/qmsq39cp5bm6 · Markdown: https://rewindex.com/company/red-hat/incidents/qmsq39cp5bm6.md · JSON: https://rewindex.com/api/v1/companies/red-hat/incidents/qmsq39cp5bm6 · Generated 2026-10-19T23:36:49.634Z