CompaniesQuickBooks OnlineIncidents
QuickBooks Online: Some customers are receiving a grey screen when trying to run payroll
Timeline of updates
- resolved
Our teams have resolved the issue, and users should now be able to run payroll. Thank you for your patience as we worked to resolve this issue.
From QuickBooks Online’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.quickbooks.intuit.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by QuickBooks Online, started 2022-10-20 20:15 UTC, resolved after 1.4 h, 1 update(s).
- Title
- Some customers are receiving a grey screen when trying to run payroll
- Vendor
- QuickBooks Online
- Date
- URL
- https://rewindex.com/company/quickbooks-online/incidents/v5pyz55p6f2s
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