rewindex

CompaniesPrefectIncidents

Prefect: Service disruption for logs component

MinorStatus: resolvedStarted Resolved (6 min)4 updatesstatus.prefect.io (opens in new tab)

Affected components: Observability

Timeline of updates

  1. investigating

    We're currently investigating an issue affecting our logs service. Users may experience issues viewing logs. Our team is actively looking into the cause, and we'll provide an update as soon as we have more information.

  2. identified

    We've identified the root cause and are working on a fix. Logs may continue to be affected until the fix is fully rolled out. We'll post another update when the issue is resolved.

  3. monitoring

    A fix has been implemented and we're monitoring the results. Logs should now be operating normally. We'll continue to watch closely to confirm full recovery before marking this incident as resolved.

  4. resolved

    This incident has been resolved. Logs are fully operational. The issue was caused by an edge case in autoscaling, and we've taken steps to prevent recurrence. We apologize for any inconvenience and thank you for your patience.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on status.prefect.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Prefect, started 2026-07-24 21:21 UTC, resolved after 6 min, 4 update(s).

Title
Service disruption for logs component
Vendor
Prefect
Date
URL
https://rewindex.com/company/prefect/incidents/01KYB023QA8XS4WGYRH11BVNTG

Prefect profileRecent Prefect incidentsAll outages on July 24, 2026Prefect in July 2026MarkdownJSON