# Prefect: Service disruption for logs component

> Prefect status incident “Service disruption for logs component” on 2026-07-24: impact minor (vendor’s label), 6 min, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/prefect/incidents/01KYB023QA8XS4WGYRH11BVNTG
Last updated: 2026-07-24T21:26:55Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-24 21:21 UTC · Resolved: 2026-07-24 21:26 UTC · Duration: 6 min
- Updates: 4 · Affected components: Observability
- [Vendor status page: https://status.prefect.io/incidents/01KYB023QA8XS4WGYRH11BVNTG](https://status.prefect.io/incidents/01KYB023QA8XS4WGYRH11BVNTG)
- [Company: Prefect](https://rewindex.com/company/prefect.md)

## Timeline of updates

- **investigating** 2026-07-24 21:21 UTC: We're currently investigating an issue affecting our logs service. Users may experience issues viewing logs. Our team is actively looking into the cause, and we'll provide an update as soon as we have more information.
- **identified** 2026-07-24 21:22 UTC: We've identified the root cause and are working on a fix. Logs may continue to be affected until the fix is fully rolled out. We'll post another update when the issue is resolved.
- **monitoring** 2026-07-24 21:23 UTC: A fix has been implemented and we're monitoring the results. Logs should now be operating normally. We'll continue to watch closely to confirm full recovery before marking this incident as resolved.
- **resolved** 2026-07-24 21:26 UTC: This incident has been resolved. Logs are fully operational. The issue was caused by an edge case in autoscaling, and we've taken steps to prevent recurrence. We apologize for any inconvenience and thank you for your patience.

## Cite this

Status incident (vendor impact label: minor) posted by Prefect, started 2026-07-24 21:21 UTC, resolved after 6 min, 4 update(s).

- Canonical URL: https://rewindex.com/company/prefect/incidents/01KYB023QA8XS4WGYRH11BVNTG
- Citation: Prefect, “Service disruption for logs component” (2026-07-24 21:21 UTC). Archived by Rewindex: https://rewindex.com/company/prefect/incidents/01KYB023QA8XS4WGYRH11BVNTG (CC BY 4.0).
- Markdown link: `[Prefect: Service disruption for logs component (2026-07-24)](https://rewindex.com/company/prefect/incidents/01KYB023QA8XS4WGYRH11BVNTG)`


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Canonical: https://rewindex.com/company/prefect/incidents/01KYB023QA8XS4WGYRH11BVNTG · Markdown: https://rewindex.com/company/prefect/incidents/01KYB023QA8XS4WGYRH11BVNTG.md · JSON: https://rewindex.com/api/v1/companies/prefect/incidents/01KYB023QA8XS4WGYRH11BVNTG · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:20:00.290Z