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Portkey: Control Plane Slowness

MinorStatus: resolvedStarted Resolved (2.2 h)5 updates

Affected components: Saas Control PlaneAI Gateway

Timeline of updates

  1. degraded

    We're seeing control plane slowness and dashboard failures. Data plane queries to control plane (for non-cached queries) were failling intermittently.

  2. degraded

    The trend is stabilizing, we're monitoring

  3. degraded

    Seeing higher spikes for slowness and failed requests again, we're triangulating the root cause,

  4. degraded

    We've identified the root cause for the slowness. This looks like a cache overload issue on the control plane.

  5. resolved

    We've resolved the issue, and are monitoring now

Impact, status and times are the vendor’s own, as last archived.

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