rewindex

CompaniesPitchIncidents

Pitch: Increased error rate when generating decks with AI

MinorStatus: resolvedStarted Resolved (3.2 h)4 updatesstatus.pitch.com (opens in new tab)

Timeline of updates

  1. investigating

    We see an increased error rate on our 3rd party service OpenAI, used to generate decks with AI.

    We are currently investigating the situation.

  2. investigating

    We're still seeing longer response times from OpenAI with some requests timing out.

  3. monitoring

    Error rates have normalized. We continue to monitor the situation.

  4. resolved

    OpenAI response times are back to normal.

    The incident is now marked as resolved.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on status.pitch.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Pitch, started 2023-12-19 10:25 UTC, resolved after 3.2 h, 4 update(s).

Title
Increased error rate when generating decks with AI
Vendor
Pitch
Date
URL
https://rewindex.com/company/pitch/incidents/inci_5wDySTUoVVkNj5

Pitch profileRecent Pitch incidentsAll outages on December 19, 2023Pitch in December 2023MarkdownJSON