# Pitch: Increased error rate when generating decks with AI

> Pitch status incident “Increased error rate when generating decks with AI” on 2023-12-19: impact minor (vendor’s label), 3.2 h, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/pitch/incidents/inci_5wDySTUoVVkNj5
Last updated: 2023-12-19T13:35:50Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-12-19 10:25 UTC · Resolved: 2023-12-19 13:35 UTC · Duration: 3.2 h
- Updates: 4
- [Vendor status page: https://status.pitch.com/incidents/inci\_5wDySTUoVVkNj5](https://status.pitch.com/incidents/inci_5wDySTUoVVkNj5)
- [Company: Pitch](https://rewindex.com/company/pitch.md)

## Timeline of updates

- **investigating** 2023-12-19 10:25 UTC: We see an increased error rate on our 3rd party service OpenAI, used to generate decks with AI. We are currently investigating the situation.
- **investigating** 2023-12-19 13:06 UTC: We're still seeing longer response times from OpenAI with some requests timing out.
- **monitoring** 2023-12-19 13:19 UTC: Error rates have normalized. We continue to monitor the situation.
- **resolved** 2023-12-19 13:35 UTC: OpenAI response times are back to normal. The incident is now marked as resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Pitch, started 2023-12-19 10:25 UTC, resolved after 3.2 h, 4 update(s).

- Canonical URL: https://rewindex.com/company/pitch/incidents/inci_5wDySTUoVVkNj5
- Citation: Pitch, “Increased error rate when generating decks with AI” (2023-12-19 10:25 UTC). Archived by Rewindex: https://rewindex.com/company/pitch/incidents/inci_5wDySTUoVVkNj5 (CC BY 4.0).
- Markdown link: `[Pitch: Increased error rate when generating decks with AI (2023-12-19)](https://rewindex.com/company/pitch/incidents/inci_5wDySTUoVVkNj5)`


---
Canonical: https://rewindex.com/company/pitch/incidents/inci_5wDySTUoVVkNj5 · Markdown: https://rewindex.com/company/pitch/incidents/inci_5wDySTUoVVkNj5.md · JSON: https://rewindex.com/api/v1/companies/pitch/incidents/inci_5wDySTUoVVkNj5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:39:09.659Z