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Perplexity: Status page migration to incident.io

MaintenancemaintenanceStatus: maintenance completeStarted Not resolved2 updatesstatus.perplexity.com (opens in new tab)

Affected components: WebsiteAppComputer

Timeline of updates

  1. maintenance scheduled

    On Thursday, September 10 around 21:00 UTC (2:00 PM Pacific), we will migrate our status page from Instatus to incident.io as part of consolidating our incident response tooling. The switch is a DNS change, so it may take some time to complete for everyone.

    What is and isn't changing

    • The status page URL stays the same: https://status.perplexity.com (opens in new tab).
    • Historical incidents have been migrated, so past incident history remains available on the new page.
    • Email subscribers will be migrated automatically. No action needed.
    • Slack subscriptions cannot be transferred, but you can pre-subscribe today at https://statuspage.incident.io/perplexity (opens in new tab). Subscriptions made there carry over when https://status.perplexity.com (opens in new tab) switches on Thursday.
    • Google Chat, Microsoft Teams, webhook, and SMS subscriptions will no longer be available. Please switch to email, Slack, or RSS.

    What you need to do

    • Email: nothing.
    • Everyone else: pre-subscribe via email, Slack, or RSS at https://statuspage.incident.io/perplexity (opens in new tab) today, or at https://status.perplexity.com (opens in new tab) after the migration on Thursday (the page footer will show "Powered by incident.io" once the switch is complete).

    Questions? Contact support@perplexity.ai.

  2. maintenance complete

    Migration is complete.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on status.perplexity.com (opens in new tab).

Cite this

Maintenance posted by Perplexity, started 2026-09-10 21:00 UTC, not resolved, 2 update(s).

Title
Status page migration to incident.io
Vendor
Perplexity
Date
URL
https://rewindex.com/company/perplexity/incidents/01M1Z27ACCHFPXQNPZ37EQGW2F

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