Perplexity: Investigating API issue

Impact: criticalStatus: resolvedStarted 2026-08-13 00:45 UTCResolved 2026-08-13 01:49 UTC (1.1 h)3 updatesSource: status.perplexity.com

Summary

Perplexity reported a critical API issue starting at 2026-08-13 00:45 UTC, resolved at 2026-08-13 01:49 UTC after 1 h 4 min. The vendor identified a problematic deploy and rolled back the service; the incident affected API service, but specific customer-facing symptoms were not stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: App

Timeline of updates

investigating2026-08-13 00:45 UTC
We are currently investigating this incident.
monitoring2026-08-13 01:43 UTC
We identified the problematic deploy and rolled back the service.
resolved2026-08-13 01:49 UTC
This incident has been resolved.

Rewindex changes for this incident

Critical incident: Investigating API issue 2026-08-13 00:45 UTC

Impact, status and times are the vendor’s own, as last archived. View on status.perplexity.com (opens in new tab). Perplexity profile · Recent Perplexity incidents · Markdown · JSON