Pendo: Application outage
Google Cloud outage, Jun 2, 2019 · 8 vendors, 8 incidents
Pendo’s incident blames Google Cloud as the cause. (hop 1, posted +0 min vs the first vendor naming Google Cloud)
“…Application outage The issue with Google Cloud Platform has been resolved. Event processing has been caught up for the affected time period.…”
Swipe sideways to see the whole diagram.
Mermaid source
flowchart LR
root["Google Cloud<br/>own incident not archived"]:::inferred
h1["Within an hour<br/>1 vendor, 1 blamed Google Cloud<br/>Pendo"]:::blames
root --> h1
h4["1 to 4 hours later<br/>2 vendors, 2 blamed Google Cloud<br/>npm, Confluent"]:::blames
root --> h4
me["Pendo (this incident)<br/>posted +0 min"]:::me
h1 --- meFull event: timeline, evidence and all vendors →
Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.
Timeline of updates
- resolved
The issue with Google Cloud Platform has been resolved. Event processing has been caught up for the affected time period.
From Pendo’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on status.pendo.io (opens in new tab).