Pendo change history: NPS Email Backup disabled in US region

Pendo’s major US-region NPS Email Backup incident started 2025-06-17 13:21 UTC and lasted 26 h 56 min, resolving 2025-06-18 16:17 UTC. Pendo said backup delivery was disabled around 7:25 AM UTC. NPS emails were re-enabled and the root issue resolved; delayed emails were due for release by end of day Eastern Time.