PandaDoc: Thumbnails generation can work with delays
Timeline of updates
- monitoring
Thumbnails generation can work with delays. We're still monitoring the application performance and will post a final “ALL SET” message once we’ve confirmed the issue is fully resolved.
- resolved
We're all set! PandaDoc is working properly and the incident has been fully resolved.
If you continue to experience issues with this, please contact our Support team (https://support.pandadoc.com/en/articles/9715061-how-to-contact-pandadoc-support (opens in new tab)).
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
4b0da0382b5dcea2…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by PandaDoc, started 2025-02-26 16:42 UTC, resolved after 3.6 h, 2 update(s).
- Title
- Thumbnails generation can work with delays
- Vendor
- PandaDoc
- Date
- URL
- https://rewindex.com/company/pandadoc/incidents/qvjkmj31kp60
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